Auto Glass Repair and Replacement Reviews
See why our happy customers call us the best auto glass repair service in Austin!
When it comes to auto repairs, most people are operating blind, never really knowing if they got what they paid for. We make sure our customers not only receive great value for their hard-earned dollars — they know it, feel it, and often want to share it!
Check out some of the auto glass repair and replacement reviews our happy customers share!
K D
1 month ago
Someone shattered one of the rear windows on my truck while I was out of town. I currently live out in Lago Vista, so I searched for businesses that would serve the area, and stumbled upon Safeview Auto Glass. From the get go, it was nice for my call to be answered by a human by the name of Mike. After receiving my quote, which was the lowest price of the competition, I called the next day to book an appointment. Mike promptly showed up at my residence on a Saturday morning, actually earlier than expected, which was great. Mike completed the work, including vacuuming up the shattered glass that still littered the back seat, in under an hour, and the quality was above expectations! I truly appreciate the great work and professionalism that I received and highly recommend if you need auto glass services.
Response from the owner:Thank you for the review we really do appreciate it. I'm sorry you had to go through the experience of being vandalized we're just happy we could help you.
Del E
4 months ago
Michael was great! Next day scheduling, had the windshield replaced and recalibrated at my house in about an hour and it was great pricing. They are a great choice!
Response from the owner:Thank you for the opportunity to work with you we really do appreciate it.
Vik
5 months ago
Great job Mike! Fast service, great work and stopped a small chip from becoming an issue. Thanks Mike! I’ll be keeping your contact for referrals and any future needs!
Response from the owner:Thank you so much it was a pleasure working with you
Dom Blanchard
5 months ago
Great work did it very quickly very satisfied.
Response from the owner:Thank you for the opportunity we definitely appreciate the business
Janet Jeannin
9 months ago
I had a great experience with Safeview Auto Glass, a local hometown business! My inquiry was answered promptly, they had the proper windshield on hand and it was installed within 2 days at my home. My auto insuror steered me to another nationwide windshield company which would have cost over $30 more. My previous experience with that company was not as seamless - I went to the shop for an appointment to find they had ordered the incorrect windshield. Therefore I had to return at a later date. Mike was great to work with, offers a lifetime warranty on the work and the price was reasonable. Very pleased and I recommend them.
Response from the owner:Thank you for the review we definitely appreciate it and it was a pleasure to work with you as well.
Susan Trocino
1 year ago
I had a god size chip in my windshield. Mike came to my house, was very pleasant, and did a great job repairing it. I would definitely use Safe View Auto Glass again!
Response from the owner:Thank you for the opportunity it was a pleasure to work with you.
Cynthia Priest
1 year ago
Mike is a very professsional person. He gave me a quote and his quote didn't change. He came on time and did an exceptional job. I can't believe one person can be so good. I looked to find anything wrong and couldn't. I highly recommend him you won't regret it.
Response from the owner:Thank you for the review I really do appreciate it
Sarah Wong
1 year ago
My car glass repair was an emergency, so I didn't get to hire Michael, but my interaction with him on the phone was very pleasant. I can tell he cares massively about his work, and I appreciate his offer to vacuum the glass in my car and match pricing. I hope to work with him in the future.
Response from the owner:Thank you we definitely appreciate the review
Chris Scully
1 year ago
Excellent service. Left a message and was called back within 30 minutes. The Mike showed up within 15 minutes of talking g with him on the phone, repair was done just as fast. Very reasonable on price...I will definitely keep using Safeview for.my autoglass repair needs. Thank you Mike.
Response from the owner:Thank you for the review we really do appreciate it
alex rosas
1 year ago
Great! Affordable prices and outstanding service. Definitely give them a call and get your free quote. Will be using this service for any future windshield repair.
Bhushankumar walde
2 years ago
They come, change windshield and left all within 30 min. Very flexible to work with as I change appointment three times, due to my conflicts. Price was reasonable for work.
Response from the owner:Thank you for the review we really do appreciate it
JL
2 years ago
Called ahead of time and was super quick. Will definitely use them again.
Steven Carter
2 years ago
Mike came right to the house and performed excellent work. I couldn't be more satisfied. Very reasonable prices and great work. Thanks Mike!
Charles Roberts
2 years ago
What an awesome company,
My interaction with Michael, very professional. Really can appreciate a company that provides great service when needed. 5 stars across the board.
My interaction with Michael, very professional. Really can appreciate a company that provides great service when needed. 5 stars across the board.
Response from the owner:Thank you we really do appreciate you taking the time and writing a review
Chris DeVore
2 years ago
I just got a new car and the first time I take it on mopac, a rock flies at my windshield and makes a chip with some small spider cracks.
I live in South Austin, but I found myself in Round Rock to buy some things that I can only get there. I pulled over and did a quick Google search and found Safeview auto glass repair.
The rest of the story is really simple. I called, they came really quickly to where I was and fixed my windshield right up. The man was friendly and he seemed to know exactly what he was doing.
The price was competitive and the service was excellent. I highly recommend Safeview Auto Glass.
I live in South Austin, but I found myself in Round Rock to buy some things that I can only get there. I pulled over and did a quick Google search and found Safeview auto glass repair.
The rest of the story is really simple. I called, they came really quickly to where I was and fixed my windshield right up. The man was friendly and he seemed to know exactly what he was doing.
The price was competitive and the service was excellent. I highly recommend Safeview Auto Glass.
Response from the owner:Thank you we definitely appreciate the review
Eric Baker
2 years ago
Response from the owner:Thank you I really appreciate the review
Jerrod Newberry
2 years ago
I call Safeview Auto Glass on Monday afternoon and received a call back about 15 minutes later. I had my car scheduled to be fixed the next day between 2-3pm. Mike showed up right at 2pm and had the window replaced in about 20 minutes! I would definitely recommended Safeview Auto Glass, very nice and easy to work with.
Response from the owner:Thank you I definitely appreciate the review and your business
WESTLOVE
2 years ago
Had a great experience, they came to me exactly when I needed. Fast, friendly and affordable. Professional job, my car was ready to go in 30min. Very thankful for their service.
Demetrius Griego
2 years ago
I was very impressed with Mike’s knowledge and quality of work. He was very professional, friendly, and offered great pricing. I strongly recommend him, and will be my go to from now on.
Corey Robinson
2 years ago
Extremely glad I found this company and grateful it helped me out. Saved me a ton of money vs safelite and made the experience fast and easy. Michael helped me out with a full windshield replacement and even gave me some much needed knowledge about the process and even my vehicle. Telling everyone at work to come here for window needs.
Response from the owner:Thank you I definitely appreciate the business and the review hope you have a great day
Larry
2 years ago
Very professional Polite And cheapest, I have found on glass.
Marcus Thomas
2 years ago
Great customer service and same day installation...trust me I'm not the type to leave reviews! I definitely would recommend if you're in the Austin, TX area. . .
Response from the owner:Thank you
Dale Malone
2 years ago
Wow, wow and wow! Mike at Safeview is the BEST! I've used Safeview twice now for repairing front windshields on our Toyota 4Runner and most recently my daughters Honda Civic. Not only is Mike much more reasonable than the major franchises but is extremely responsive and stands behind his work 110%. Would HIGHLY recommend Safeview!
Response from the owner:Thank you
Nicole Levy
2 years ago
Rylee Something
2 years ago
He literally showed up to my house within minutes of me calling. My driver side mirror was destroyed after the recent hail storm and Mike helped me to make it to work the next day because of his responsiveness. I’ll always choose Safeview. I recently needed a windshield repair to pass vehicle inspection and they got me fixed up in under a day.
william wortham
2 years ago
Michale just came to my house and fixed a rock chip in my windshield. He was quick professional and friendly. It was so helpful, he called about 15 minutes before arriving so I could have the car out of the garage and waiting. He got right to work and was done in less than 15 minutes.
100% recommend and will save his number for anything in the future. Thanks again!
100% recommend and will save his number for anything in the future. Thanks again!
maria lopawczuk
2 years ago
Michael went above and beyond with our service. He was able to install our windshield at home and no issues with payment because he was able to take debit card. We couldn’t be more happy with his service.
Connie Rackel
2 years ago
Called Safeview, used Safeview in the past and Michael did an awsome job. We needed to have our windshield replaced from hail damage. Michael came to our house replaced our windshield. Michael is very professional gave us an awsome price and will continue to be who we call for windshield replacement.
Rett Cravey
2 years ago
Had a rock hit my windshield that was going to need full replacement. I called Safeview Auto Glass in the morning and they were there to replace by that same early afternoon and took less than an hour. Mike was fast, friendly and they offered a better rate than others in the area. I would definitely recommend.
Response from the owner:Thank you I definitely appreciate the review it was an honor to work for you.
Michelle Harmon
3 years ago
I had a large crack in my windshield and needed it replaced. I left a message with Safeview Auto Glass and Mike returned my call promptly. He quoted me a fair price and said he could come out and repair my windshield. He said he would call before he came, and did so. Once arriving at my home, he worked quickly and had the job done in less than an hour.
Caden
3 years ago
Excellent service and price. Very responsive and was able to get me an appointment very quickly. Would recommend to anyone who needs auto glass service!
Response from the owner:Thank you
Kevin
3 years ago
Mike was excellent. Called him Tuesday morning, and he came to me that same afternoon. He fixed my car up in less than 1 hour. Was charged exactly what i was quoted ($300 for an entire windshield replacement). Thank you so much Mike!
Response from the owner:Thank you
Alissa Frederick
3 years ago
Definitely recommend! I had a large crack across my windshield. I called a few places for quotes and this was the best rate with the best reviews. Very easy to call and make an appointment for the next day. Mike got the job done in less than an hour. Windshield looks great 👍🏼
Response from the owner:Thank you
Kaustav Paul
3 years ago
Great experience!!! Reasonable and quick.
Response from the owner:Thank you
Louis Petrik
3 years ago
I was really dreading getting a star crack fixed on my new truck. I thought I would have to make an appt wait a few days and then spend several hours getting service. I was wrong. I called Safe View. They were able to get to me same day and came straight to my house. He fixed the window in about 30 min for a very fair price. I would highly recommend this company and I am sure that we will be using him again.
Response from the owner:Thank you
Donny Yi
3 years ago
Excellent and prompt service. The owner takes pride in his work, is efficient, and courteous. Highly recommended.
Marcy Kocen
3 years ago
Much quicker to get an appt and more reasonable than the guys that advertise all the time. Did a good job. Would definitely use again!
Response from the owner:Thank you so much and happy holidays
Jonathan C
3 years ago
My windshield had a little crack from a rock, he was able to come out the same day and fix my windshield! Fast and excellent service!
Response from the owner:Thank you for the review I really do appreciate it
Paul Mc
3 years ago
Michael was fantastic and totally professional. We made an appointment for glass replacement on a truck on October 11, he came out the next day on October 12, and completed the job very quickly. He was very well priced, straightforward, and honest about the process. I’m already planning on having him replace a cracked windshield on a small RV.
Zachary Greene
4 years ago
Service was fast and convenient. Mike came to my house and replaced my front window on time and with a positive attitude. Would recommend.
kat78681
4 years ago
Needed a windshield replacement. Mike as available the next day and was priced better than anywhere else. He came to me and was very quick. Very happy with the work and the final result. Highly recommended.
Response from the owner:Thank you I really appreciate the review
Romy Lam
4 years ago
Mike is accommodating, convenient, efficient and does quality business. And best of all he loves what he does. What more can you ask for!? Thanks for your your sevices!
Response from the owner:Thank you I really appreciate the review.
Reina Valenzuela
4 years ago
Mark was great fast. Came out within 30 mins, replaced window in about 10 mins. He was helpful with my questions and the pricing was great! Will def use him again. - Aspen
Response from the owner:Thank you
Joe Rodriguez
4 years ago
Super friendly and patient, Mike is super awesome. I couldn't believe how reasonable the price was and how fast it was done.
I heartily recommend!
I heartily recommend!
Response from the owner:Thanks really appreciate the review. You're pretty awesome too very friendly communication was great, anytime I can help let me know. Have a great day.
Warren Egger
4 years ago
I can vouch for Mike at Safeview Auto Glass. He responded to me very quickly with a very fair price, was friendly and informative about options for my 2000 GMC Sierra, was able to set an appointment at my house (or work) within a coupe of days, and showed up on time and got the job done quickly. He was recommended to me by an auto glass distributor nearby, and was a pleasure to deal with. If your car or truck has a chipped, cracked, or hazy windshield, do yourself a favor and give Mike a call. It's so much easier to see now at night or poor light conditions.
Response from the owner:Thank you so much I really appreciate that review. I must say it was a pleasure to work for you as well you were very friendly courteous. If I could ever help you out in the future please let me know.
B T
4 years ago
My Subaru Forester had a cracked windshield and the dealership wanted more than $1k to replace it. They said my EyeSight system needed a "special" windshield or else the car would throw codes and require a costly calibration. Mike from Safeview said, "you probably won't need a calibration after I replace your windshield, but even if you do, the cost of both will be less than $1k." True to his word, my Forester didn't throw any codes after the replacement and didn't need a calibration.
However, the shape of the new windshield was *a little* less curved and caused the wiper arm to scrape. Mike came out two more times after I called about it. Once to see what was going on, and one more time to adjust the wiper mount and replace the windshield at no extra cost to me. I don't think he made any money off of my replacement - it seemed more important that he had a satisfied customer. I definitely recommend his service/company and hope you give him a try.
However, the shape of the new windshield was *a little* less curved and caused the wiper arm to scrape. Mike came out two more times after I called about it. Once to see what was going on, and one more time to adjust the wiper mount and replace the windshield at no extra cost to me. I don't think he made any money off of my replacement - it seemed more important that he had a satisfied customer. I definitely recommend his service/company and hope you give him a try.
Response from the owner:Thanks I really appreciate that And yes it's definitely more important that my customers are treated with value and Deserve great workmanship.
Shannon Lanni
4 years ago
Chris Kedroski
4 years ago
Mike came out within 30 minutes of me calling. Super friendly, very professional, and most importantly did a fantastic job repairing a side by side chip on my windshield. I could not be happier. Also, learned Mike is originally from Round Rock and was really glad to support a hometown business.
Chris A.
5 years ago
Thank you so much, Mike! Informative, professional, punctual and an all around great guy. Would definitely recommend this company and the people that work there.
Ron Joy
5 years ago
Jeff F
5 years ago
I had my window knocked out by a petty vandal, and needed it replaced. I called all around Austin and Round Rock. Some places wouldn't even respond with a quote! Mike got right back to me AND had the best price. He ordered my replacement, got back to me at the agreed upon time, and came out to my work to replace it. I only gave 5 stars because they don't let you give 10! I hope you don't need a window or windshield replaced, but if you do, give Mike a call. 👍
Erik Acquistapace
5 years ago
They did a great job! Set the appt to come out to my house the very next day. They arrived within the window of time and replaced my windshield in no time!
Armando Ojeda
5 years ago
Great service definitely recommend Safeway Auto Glass
Russ Blaisdell
5 years ago
One quick call was all that was necessary to get everything setup.
Mike scheduled me for the first opportunity.
Messaged to let me know his arrival time
Arrived exactly on time
Quickly replaced the windshield
Just excellent and I highly recommend.
Great price, great communication, great service.
Mike scheduled me for the first opportunity.
Messaged to let me know his arrival time
Arrived exactly on time
Quickly replaced the windshield
Just excellent and I highly recommend.
Great price, great communication, great service.
Connor Huante
5 years ago
Easily the best price around. Great communication, no bs, had my windshield switched the very next day and it only took 45 minutes. Highly recommended.
Milad Zare
5 years ago
He came to my place on time and did a great job with a fair price, maybe even lower comparing to other places.
Christopher Stonaker
5 years ago
My car’s front windshield fell casualty to the hail storm a couple days ago. After checking with our insurance they quoted us something over our deductible, luckily my wife had the good sense to shop around. I’m sure glad we did.
Safe View Auto Glass and Mike (I assume the owner) was one of the most pleasant car services I have ever had.
Firstly his quote (and final bill) was half of what the insurance companies suggested company to go through.
Don’t let the professional great UX website fool you, this is a local company that treats you like a human being from end to end.
When I called Mike made it really easy to set up a time and was great about communication of when and price. He even was able to get out to our house earlier.
I know this is a personal choice but we are still wearing masks, when he noticed this he quietly and courteously wore one although he was outside and working, just another testament to his professional and personal character.
The replacement was quick and quality was great. The price was exactly the low quote, no hidden fees or up charges.
Although I hope not to ever have to use this service again, but if I do it will definitely be with Safe View Auto Glass and Mike.
Safe View Auto Glass and Mike (I assume the owner) was one of the most pleasant car services I have ever had.
Firstly his quote (and final bill) was half of what the insurance companies suggested company to go through.
Don’t let the professional great UX website fool you, this is a local company that treats you like a human being from end to end.
When I called Mike made it really easy to set up a time and was great about communication of when and price. He even was able to get out to our house earlier.
I know this is a personal choice but we are still wearing masks, when he noticed this he quietly and courteously wore one although he was outside and working, just another testament to his professional and personal character.
The replacement was quick and quality was great. The price was exactly the low quote, no hidden fees or up charges.
Although I hope not to ever have to use this service again, but if I do it will definitely be with Safe View Auto Glass and Mike.
Sheila McQuaige
5 years ago
My daughter's windshield was replaced the same day we called. I will definitely use Safeview for any future work if needed.
Olivia
5 years ago
Mike was great! He responded to my online inquiry within minutes and gave me the lowest quote I had heard after asking around. Next day he came and replaced my windshield in what felt like 30 minutes. Great deal overall and painless process for me!
Daniel Koen
5 years ago
After the dealership told me I had multiple sensors in my windshield and that it would be $1200 to replace, I decided to check out Safeview. Man I'm glad I did! Not only did Mike quote me a replment that was significantly lower, he also told me I didn't have all the sensors the dealership said I did. Mike arrived when he said he would and was done before I knew it.
If you're looking to get work done, do yourself a favor and call Safeview.
If you're looking to get work done, do yourself a favor and call Safeview.
Response from the owner:Thank you so much I really do appreciate your business.
Layne Tapper
5 years ago
The owner is a true professional and definitely understands customer service and the technical side of windshield repair and replacement services. It was a pleasure communicating with him, and I expect that his auto glass business will continue to thrive in the Round Rock and Austin, Texas areas.
Response from the owner:Thank you sir for the review much appreciated
K
5 years ago
Mike was so awesome!! I contacted him Thursday, and he was here Friday morning on time. He replaced my windshield right outside in my apartment complex parking lot! Awesome pricing, as well as speedy service! I was also missing a component with my rain sensing windshield and he added that in free of charge. Don’t waste your time or money on big shops who overcharge. Definitely recommend and will use him again in the future!
Response from the owner:Thank you so much. Glad I could help. Have a great day
Kevin Bobbitt
5 years ago
Mike showed up on short notice and was able to replace my windshield within 24 hours. The workmanship is excellent and the price is reasonable. I'm very pleased that I gave him a call, I would recommend this company to anyone looking for auto glass work.
Response from the owner:Thank you so much it was a pleasure working on your vehicle
Justin Polson
5 years ago
He was awesome! Literally replaced my windshield in my driveway while I was stilling on my couch watching football. It took only and hour and the price was significantly better than the other places I called. I’d absolutely use them again!
Response from the owner:Thank you so much we definitely appreciate the business happy holidays
Rick Sparks
6 years ago
I made the call and 1 hour later Mike was there and did a great job. Would defiantly recommend to everyone .
Response from the owner:Thanks for the review we definitely appreciate the business
Donna Henn
6 years ago
The response time and expertise shown by Mike Henn w/ Safeview Auto Glass in repairing my badly cracked windshield was very impressive and reasonable priced. I highly recommend Safeview Auto Glass for any level of windshield repairs. I was sure that the windshield would have to be completely replaced, but Mike Henn came to my home and repaired it.
Response from the owner:Thank you for the review it was a pleasure working on your vehicle